Return & Refund

Return & Exchange Policy:

Products once delivered cannot be returned as cosmetic products are not re-usable due to hygiene reasons.

Products can be replaced within 7 days from the date of delivery in case of damaged, incorrect or incomplete order is delivered. It can be done by writing to the support team (support.gurjar.sahab@gmail.com). We would require the photos of the invoice & product(s) to further process such cases.

Think Do Ventures will not charge for replacements if wrong products (incomplete sets/ incorrect style/wrong/damaged products) are received by the customer.

Cancellation & Refund Policy:

You cannot cancel the order and demand a refund once the order is successfully placed and processed by the payment gateway. Refund requests will only be considered in the following cases:

1. If the shipping location is not serviced by our partner courier companies.

No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.

No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations.

No refunds will be given in the following cases:

1. Incorrect or insufficient address mentioned by the customer.
2. Non- availability of recipient at the mentioned address and/or premises
3. Refusal to accept products.
4. Delivered at the place/to the person specifically mentioned by the customer other than the customer himself.
5. Force majeure event i.e., In case the product has undergone any tampering by the customer.

All emails in this regard are to be sent to support.gurjar.sahab@gmail.com